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Frequently Asked Questions
For Whom?
We recommend niostem for users on Norwood scale 1–5 (early to mid stages).
At Norwood scale 6, many stem cells and follicles may be in a deep resting phase, making reactivation more difficult (use at your own discretion).
For Norwood scale 7, niostem is not recommended.
Yes. The core technology of the niostem wearable is based on bioelectrical stimulation to promote hair growth, also known as electrotrichogenesis. Bioelectrical stimulation has been successfully used since the 60s and 70s to treat different health conditions ranging from pain relief and depression to bone regeneration and wound healing without reports of adverse effects. Similarly, the effectiveness and safety of electrotrichogenesis against pattern baldness (Maddin et al. 1990; Maddin et al. 1992; Jellard et al. 2025; Chacón-Martínez et al. 2026) and chemotherapy-induced hair loss (Benjamin et al. 2002) have been demonstrated.
Additionally, the niostem device complies with European health, safety, and environmental protection standards (CE).
The niostem device was well tolerated during testing, with no serious side effects reported. Minor adverse effects included an itchy scalp (pruritus; 9%) and mild headaches during the first 2–4 days after initial use (4.5%), which are also common with approved medications and laser caps (Adil et al. 2017). All effects resolved within one week.
The niostem device is designed to target those follicles that are dormant or miniaturized due to the condition of pattern baldness. Regardless of gender, biology works the same.
However, women tend to suffer from an array of different hair loss types, hence a correct diagnosis from a professional is essential.
Additionally, our clinical data suggests that some women using the niostem wearable have experienced encouraging results, although the findings are not yet conclusive. niostem plans to conduct further clinical trials specifically focused on women with pattern hair loss to better validate these outcomes.
At this stage, women diagnosed with pattern hair loss are welcome to try niostem, although individual results cannot be guaranteed. We also encourage users to share their experiences and progress, helping us further advance the technology for women experiencing hair loss.
Based on our clinical research, including our latest 2026 Randomized Controlled Trial (RCT) and our 2025 pilot study, hair regeneration is a progressive journey that aligns with your natural hair follicle cycles.
0–12 Weeks (Phase 1: Stabilization)
In the first 3 months, the primary goal is to halt the progression of hair loss.
- Results: Most users can expect a significant reduction in hair shedding (less hair on pillows, sinks, or brushes).
12–24 Weeks (Phase 2: Initial Growth)
This is when the biological response to the niostem technology becomes more apparent.
- Results: Users typically begin to see the first visible signs of increased density and thickness.
- Clinical Data (RCT 2026): Our gold-standard trial confirmed a statistically significant increase in hair density (+24.40 hairs/cm²) and cumulative thickness compared to the control group by the 6-month mark.
After 24 Weeks (Phase 3: Continuous Recovery)
Consistency pays off. After the initial 6 months, the cumulative impact of daily stimulation compounds over time.
- Results: Significant recovery in density and a visible increase in hair shaft thickness.
Please note: While our technology is clinically proven, individual results may vary based on the degree of hair loss, age, genetics, diet, and overall health. Consistency is key—the device must be used for 30 minutes 6-7x/week to achieve these results.
Wearable
Yes — we recommend a daily 30-minute session for optimal results.
Our clinical studies have shown that consistent, daily stimulation delivers the best hair growth and density improvements. To stay on track, we recommend using the device at least 6 out of 7 days per week.
The Gym Analogy Think of niostem like going to the gym:
- To see results: You need a regular "workout" for your hair follicles to build density and strength.
- Missing a day: Don't worry if you miss an occasional session; it won't negatively affect your long-term progress.
- Maintenance: Just like muscles, your hair needs ongoing support. You should continue using the wearable for as long as you wish to maintain your results and keep your hair healthy.
Looking ahead we are constantly testing our technology to explore maintenance protocols. In the future, we may be able to recommend a lower usage frequency and time once you have achieved your desired results and only need to maintain them.
niostem research has shown that sessions longer or more frequent than 30 minutes per day do not provide additional benefits.
niostem recommends using the niostem wearable for only 30 minutes per day to achieve the best hair regrowth results.
For safety reasons, the app therefore limits the use of the device to 30 minutes per calendar day.
In general, the niostem device does not interfere with medications or other hair loss products and could be used in combination with them. Likewise, our clinical data show that niostem is highly effective as a standalone solution.
Superiority as a Standalone Technology: In niostem’s clinical trials (Jellard et al. 2025, J. Cosmet. Dermatol.; Chacón-Martínez et al. 2026, Dermatol. Ther.), the device alone was proven to be highly effective. In fact, our 2026 Randomized Controlled Trial (RCT) showed results that are statistically superior to many published studies testing standard pharmacological products alone.
Combining Treatments: While we do not yet have specific clinical data on combining niostem with other products, it is a well-known principle in the hair loss community that different approaches can sometimes have additive effects. We welcome users who choose to combine products to share their experiences with our community, as this helps us gather more data for future research.
Important: Transitioning from medications (e.g. Min/Fin/Dut): If you are currently using pharmacological products, please be aware of the "rebound effect." Stopping these medications often causes a significant increase in shedding and rapid hair loss that can last 1–4 months.
To ensure a successful transition to niostem, we recommend the following:
- Do NOT stop medications abruptly: We suggest continuing your current protocol when you begin your niostem journey.
- The 6–12 Month Rule: Wait until you have used niostem in combination with your medication for at least 6–12 months before considering any changes.
- Gradual Weaning: If you wish to stop medication, a slow weaning process over 3–6 months is recommended to minimize shedding.
- Alternative: Alternatively, stop your medication at least 6 months before starting the niostem journey, so your hair cycle can stabilize.
Note: We strongly recommend discussing any changes to prescription medications or medical approaches with your doctor for your specific situation.
We offer a standard warranty for the niostem device in accordance with EU regulations. The statutory warranty of 2 years covers all hardware defects that are deemed to have existed at the time of delivery.
Subscription
Our subscription is a "Lease-to-Own" (Mietkauf) model designed to make the niostem device more accessible. You pay a monthly fee of €89.00 for a total of 14 months. It includes a mandatory minimum term of 6 months. After successfully making all 14 monthly payments, ownership of the device automatically transfers to you, and your subscription ends. The niostem app's premium features are included for free during and after the subscription.
No. During the active subscription phase, the device remains the legal property of Mane Biotech GmbH. Ownership transfers to you automatically and permanently only after your 14th and final monthly payment is successfully processed, or if you choose to exercise the Early Buyout Option.
Yes! You can absolutely still purchase the niostem device outright with a single payment of €1,249.00 at checkout, granting you immediate full ownership.
The niostem wearable is specifically designed and clinically tested for males aged 18–55 experiencing early to mid-stage male pattern baldness (Norwood Scales 2–5). Our non-invasive technology uses low-level bioelectrical stimulation to reawaken dormant hair stem cells, effectively kickstarting the regrowth process at a cellular level without the use of medications.
It is not recommended for individuals experiencing late-stage hair loss (Norwood Scales 6-7) or other types of hair loss, including (but not limited to) scarring alopecia, autoimmune alopecia, or therapy-induced hair loss.
If you are unsure whether niostem is right for your specific type of hair loss, please check the "Is niostem right for me?" section in our Help Center or contact our team at support@niostem.com.
(Legal Disclaimer: niostem products and services are not intended to diagnose, treat, cure, or prevent any medical disease and should not replace professional medical advice.)
When you start your Lease-to-Own subscription, you will receive either a brand-new niostem device or a meticulously inspected, fully sanitized, and certified refurbished unit that looks and performs like new. Additionally, as outlined in our Terms of Service, if your device ever needs to be replaced under our Maintenance & Swap Service due to a manufacturing defect, the replacement unit provided to ensure your uninterrupted treatment will also be either a new or refurbished unit in equal or better condition.
Not at all! Once you complete your 14th payment and ownership of the device transfers to you, you retain full, free access to the niostem app's premium features.
Your first payment is simply your first month's installment of €89.00, which is charged at checkout. Like all online purchases, you have a statutory 14-day right of withdrawal. If you return the device within 14 days, this initial payment is refundable. However, please note that for hygienic and technical reasons, if the device has been used beyond a simple functionality test, we reserve the right to deduct a compensation fee for the loss of value before issuing the refund.
You will be billed automatically every month on the same date that your initial order was placed.
If a payment fails, we will reach out to you to resolve the issue. If the account remains in default after a reasonable grace period, we reserve the right to remotely suspend the functionality of the niostem device until the balance is settled. If an account is in default for more than two consecutive months, the contract may be terminated, the device must be returned, and outstanding balances may be sent to a certified debt collection agency.
Because this is a hardware lease agreement with a set 14-month path to ownership, we do not currently offer the ability to temporarily pause monthly payments.
Yes, the Lease-to-Own subscription has a mandatory minimum term of 6 months. If you decide to cancel before this 6-month period is over, your cancellation will take effect at the end of the 6th month, and your regular monthly payments will continue until that date.
After your 6-month minimum term has passed, you can cancel your subscription at any time. You can initiate a cancellation through your customer portal or via the cancellation link in our website's footer. Please note that because this is a hardware lease, your cancellation is only finalized—and payments stopped—once the device is successfully returned to us and passes our technical inspection.
Once you initiate a cancellation, our support team will provide you with return instructions. You must securely package the device (including all original components) and ship it to our technical service center in Cologne, Germany, at your own expense and risk. Be sure to include your Order Number inside the package!
We expect the device to show signs of normal, everyday use (normal wear and tear). However, if the device is returned with severe physical damage, water damage, or missing essential components, we reserve the right to charge you for the repair costs or the residual value of the device.
You can choose to buy out the device and take full ownership at any time before the 14 months are up! The buyout price is calculated simply: The total retail price (€1,249.00) minus the sum of all monthly installments you have already paid. Once you pay that remaining balance, the device is yours forever and the subscription ends.
Yes, statutory warranty rights apply. For consumers, the warranty period covers manufacturing defects for 24 months from the date of delivery.
Your monthly subscription payments continue, but we ensure you aren't left waiting! Under our Swap Service, if your device exhibits a manufacturing defect (not caused by user damage), we will promptly replace it with a new or refurbished unit of equal or better condition to ensure your treatment continues seamlessly.
During the active subscription phase, you are responsible for the safe handling of the device. If the device is lost, stolen, or physically damaged beyond normal wear and tear, you are liable for the residual value of the device (calculated as €1,249.00 minus the installments you have already paid) or the specific repair costs.
Research
The niostem wearable uses gentle electrical stimulation through our unique portable device to convert dormant hair stem cells back into progenitor cells that energize the hair follicles and promote hair growth.
Our intelligent and proprietary system ensures that an invisible network spreads across the top of the scalp — the area generally affected by hair loss.
We have been developing our product for 9 years — 5 years dedicated to fundamental stem cell research and 4 years to the development and design of the device.
There are many products on the market that promise hair regrowth, however most still utilize the same old approach of trying to block testosterone (DHT), which can lead to several side-effects!
Other products like lasers, derma rollers, caffeine serums, etc. try to stimulate blood flow and thus increase availability of nutrients in the follicles. Usually with limited efficacy.
niostem is different. Our solution tackles the root cause of hair loss. Dormant stem cells. During hair loss hair follicles that actually produce the hair start to miniaturize. And this miniaturization is happening because the stem cells start working properly.
By using low level electrical stimulation (LLES) niostem reactivates proper cell functionality without meddling with the hormones. The activated stem cells trigger follicle growth which ultimately leads to healthier and stronger hair.
In a nutshell: By focusing on cellular growth, we were able to not only stop hair loss but effectively begin its regrowth over time.
Male hair thinning is primarily driven by a genetic sensitivity to DHT, a byproduct of the body’s natural chemistry that can cause hair follicles to shrink and slow down. Over time, these follicles enter a long-term dormant state, leading to visible loss of density.
Rather than relying on chemicals, niostem uses advanced bioelectrical stimulation to target the scalp’s natural environment. This process works to reactivate hair stem cells and unlock the body's own regenerative potential, helping you regain control over your hair’s future.
Results
niostem’s results have been peer-reviewed and published in respected scientific journals, highlighting the credibility and effectiveness of our technology. These publications confirm the scientific foundation behind our innovation and our commitment to research-backed development.
Our technology is currently supported by two key clinical publications:
- 2026 Randomized Controlled Trial (RCT): Published in Dermatology and Therapy, this "Gold Standard" study involved a double-blind, sham-controlled trial with 81 participants. It demonstrated a significant increase in hair density (+24.40 hairs/cm²) and thickness compared to the control group after 6 months of use.
Access the RCT Study on PubMed or view the Full PDF version.
- 2025 Pilot Study: Published in the Journal of Cosmetic Dermatology, this initial research with 22 participants established the baseline efficacy of our technology. It showed a mean increase in hair density of 19.3% (+42 hairs/cm²) and a 8.8% increase in hair thickness after 6 months.
Access the Pilot Study on PubMed here.
As long as you want to keep your hair healthy, the wearable should be used daily, since the main cause of hair loss — DHT — continues to be present in the body.
We recommend daily use, but we are continuously testing and improving our product with the goal of reducing the frequency of use once our customers have reached their hair growth goals. This should work similarly to a dental retainer that keeps teeth aligned after a standard orthodontic treatment.
No, by using 11 interconnected electrodes, we create an invisible network across the scalp, evenly treating the DHT-sensitive areas on the top of the head. Niostem holds a patent on this new way of delivering stipulation uniformly across the scalp.