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Vulnerability Disclosure Policy (VDP)

1. Introduction

At niostem, the security of our users and their health data is a top priority. We appreciate the work of security researchers and welcome reports regarding potential vulnerabilities in our wearable device, mobile applications, or cloud infrastructure.

2. Reporting a Vulnerability

If you believe you have found a security vulnerability, please submit a report to our security team:

  • Email: security@niostem.com

  • PGP Key: PGP Key: [https://manebiotech.fra1.cdn.digitaloceanspaces.com/PGP/pgp-key.asc  ]
    PGP Fingerprint: 047BA60050CE147581E359A4952D7CE602EEB436

  • Required Information:

    • Product model and software/firmware version.

    • A description of the issue and its potential impact.

    • Steps to reproduce the vulnerability (PoC).

3. Our Commitment

Upon receipt of a valid report, we commit to:

  • Acknowledgment: Confirming receipt within 3 business days.

  • Investigation: Verifying the vulnerability and determining the risk level.

  • Resolution: Providing timely updates and working toward a fix.

  • Non-Retaliation: We will not take legal action against researchers who act in good faith and follow this policy.

4. Guidelines for Researchers

  • Do not attempt to access, modify, or delete user data.

  • Do not perform Denial of Service (DoS) attacks.

  • Give us a reasonable amount of time to fix the issue before any public disclosure.

 

V01 17.10.2026